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For our 2026 Toys for Tots campaign, we look forward to reaching even more families and children throughout the South Florida community.

Below, you will find Frequently Asked Questions (FAQs) and important campaign dates to help you navigate this year's program and better understand the application, verification, toy distribution, nonprofit, and toy drop-off processes.

For the most up-to-date information and important announcements throughout the campaign, please follow us on Instagram @palm_beach_fl_tft. We will use our social media page to share updates, reminders, and other important information as they become available.

Thank you for your continued support of the West Palm Beach, FL Toys for Tots campaign. We look forward to serving our community and making the 2026 holiday season special for even more children and families.
 

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FREQUENTLY ASKED QUESTIONS

FAMILIES

When can I apply to receive toys for my children?

Applications will be accepted from September 15 through November 15, 2026.

Can I apply after November 15th?

No. The application deadline is November 15, 2026. This allows us to properly plan and distribute the available toys as fairly as possible.

If you have a unique or extenuating circumstance, please contact one of the Points of Contact listed below so our team can determine whether additional assistance may be available.

I applied to receive toys but have not received an update. What should I do?

Applications are processed throughout the application period. You will receive an email regarding your application status and toy distribution information.

If you have not received an email by November 24, 2026, please check your spam or junk folder before contacting our office.

Can I apply if I do not receive government assistance?

Eligibility requirements must be met in order for an application to be approved. Please review the application requirements before submitting your application.

I made a mistake with my application. Can I update my information?

Yes. You will have an opportunity to review and verify your information during your distribution appointment. Please notify staff of any necessary corrections at that time.

When is toy distribution?

Toy distribution will take place:

• Monday, December 14 – Saturday, December 19: 8:00 AM – 6:30 PM

Verification & Toy Distribution Location:
South Florida Fairgrounds
9067 Southern Blvd
West Palm Beach, FL 33411
Enter through security gate 10, you will be directed to the "Barn"

Please arrive during your assigned timeframe.
Please bring all required documentation listed in your verification instructions. You may also bring additional documentation that supports your application.

Can I request specific toys, bicycles, or electronics?

We distribute toys based on the donations we receive. While we do our best to accommodate requests, specific toys, brands, styles, bicycles, electronics, or themes cannot be guaranteed.

Can I exchange my toys if they are not what I expected?

We understand that every child has different interests, but toys cannot be exchanged once they leave the distribution location.

Toys are sorted by age range, and many are unisex and suitable for children of any gender.

Thank you for your understanding, and we hope the toys bring your child joy this holiday season!

Can someone deliver my toys if I cannot pick them up?

Unfortunately, we are unable to provide delivery services due to limited staffing and resources. Recipients are responsible for arranging transportation to and from the distribution location.

Can someone else pick up the toys for me if I can't make it?

Yes. The person must be listed as an alternate contact on your application. We cannot release toys to anyone who is not listed on the application.
 

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NONPROFIT ORGANIZATIONS

When can nonprofit organizations apply to receive toys?

Nonprofit organization applications will be accepted from September 15 through November 15, 2026.

Applications received after the deadline will not be accepted unless the organization has a unique or extenuating circumstance. In those situations, please contact one of our Points of Contact to determine whether additional assistance may be available.

How are nonprofit organizations selected to receive toys?

Similar to previous years, nonprofit organizations will be selected and approved depending on the number of toys requested and how many toys we have available.

Will there be a waitlist?

Yes. For the 2026 campaign, we will implement a waitlist for the final day of toy distribution. Organizations placed on the waitlist may be randomly selected to receive toys on the final day.

Due to the short turnaround time, organizations selected from the waitlist must be prepared and available to pick up their toys on the designated day. The pickup timeline will not be extended.

When will nonprofit organizations be notified of their application status?

Organizations will be notified of their application status by November 24, 2026.

If you do not receive an email by this date, please check your spam or junk folder. If you still have not received an update, please contact one of the Points of Contact below.

What are the requirements for nonprofit toy pickup?

All selected organizations must:

• Have an appropriate vehicle capable of safely transporting their assigned toys.

• Collect their entire allocation in one trip. Multiple trips cannot be accommodated.

• Pick up their toys within their assigned timeframe.

Can I contact Toys for Tots multiple times about my application or waitlist status?

We kindly ask organizations to limit inquiries regarding their application or waitlist status to no more than three contacts.

The selection process is conducted at random. Multiple inquiries will not affect the outcome or increase the likelihood of selection.

While we strive to support as many nonprofit organizations as possible, the families we serve remain our priority.

 

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Other FAQ's
 
Q: What can I do if I have not received my boxes yet?
A: Box distribution will begin the second week in October. If you have still not received your boxes by Friday November 4th, please let us know.
 
Q: When does it start next year?
A: Our 2026 campaign will kick off the first week of October. The website will open at this time. Please be sure to submit your Event, Drop Site, and 501/ Agency requests AS EARLY AS POSSIBLE to ensure we can facilitate your request. We will not be able to conduct any events until the official start on October 1st.
 
Q: What toys will you need?
A: Toys for all ages 0-3 / 4-7, 8-10, 11+. There is always a special need for the ages of 11+
 

 
Again, thank you all for your support, time, and dedication that all of you provide us and your communities. Everything you do makes a huge impact on the children in this county.